Last Updated: 23rd April, 2025
Unifreight Group Uganda (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, or systems. By using our platform, you consent to the practices described herein.
1. Information we collect
We may collect the following types of information:
Personal Information:
- Name, email, phone number, physical address.
- Company details (if applicable).
- Payment information (e.g., bank details for transactions).
Logistics Data:
- Shipment details (e.g., cargo type, origin/destination).
- Tracking and delivery information.
Technical Data:
- IP address, browser type, device identifiers.
- Cookies and usage data (see Section 6).
2. How we collect information
Directly From You:
- When you register, request a quote, or use our services.
- Via forms, emails, or customer service interactions.
Automatically:
- Through cookies, web beacons, and server logs.
Third Parties:
- Partners, vendors, or public databases (e.g., business directories).
3. Use of your information
We use your data to:
- Provide logistics, freight, and transport services.
- Process payments and manage accounts.
- Communicate updates, offers, or policy changes.
- Improve website functionality and user experience.
- Comply with legal obligations (e.g., tax or regulatory requirements).
- Embedded content from other websites
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties assisting in operations (e.g., payment processors, IT vendors).
- Legal Authorities: When required by Ugandan law or to protect our rights.
- Business Transfers: In mergers, acquisitions, or asset sales.
We do not sell your personal data to third parties.
5. Data Security
We implement safeguards to protect your information, including:
- Encryption for sensitive data (e.g., payment details).
- Access controls and authentication protocols.
- Regular security audits and staff training.
Note: No method of transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
Cookies: Small files stored on your device to enhance site functionality.
Types:
- Necessary Cookies: For core features (e.g., login).
- Analytics Cookies: To analyze traffic (e.g., Google Analytics).
- Marketing Cookies: For personalized ads.
- Manage Preferences: Adjust settings via your browser.
7. Your Rights
Under Uganda’s Data Protection laws, you have the right to:
- Access, correct, or delete your data.
- Object to processing or withdraw consent.
- Request data portability (where applicable).
To exercise these rights, contact us at [email protected]
8. Third-Party Links
Our website may link to external sites (e.g., partners, social media). We are not responsible for their privacy practices.
9. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.
10. Contact Us
For questions or concerns about this policy or your data reach us via the details below:
Unifreight Cargo Handling Limited
Address:
Plot 881 Kireka-Banda
P.O.Box 12160 Kampala
Email: [email protected]
Phone: +256 785 548731
11. Consent
By using our website or services, you consent to the terms of this Privacy Policy.